Booking your course
Prices
The tuition price paid includes the following services: Your lessons, Your induction, use of College facilities including WiFi, Your initial placement and subsequent progress testing and an attendance e-certificate on completion of the course. We may not grant You a certificate if there are any fees outstanding or You have not met the required attendance percentage ( for most courses this is 80%). We will also not give the certificate if You have breached the Student Code of Conduct.
Other Fees
You may book another service with Us. The list of those services and their prices (including but not limited to: airport transfers; social activities; travel and medical insurance; accommodation and accommodation supplements; exam & exam booking fees; change fees: of accommodation; subscription fees and materials fees) can be found on the current price list. Any of those additional services are not included in any tuition fees. We reserve the right to both amend prices for these services and to withdraw old and add new services with no notice. These additional services are not refundable once booked and paid for.
Insurance
For students who have come from overseas to attend face-to-face programmes, Travel and Medical insurance is mandatory for the duration of your stay regardless of Your program length or program/visa type. ICL have an insurance programme available if you require it - please contact info@internationalcollegeinlondon.co.uk for more information.
We may require You to show evidence that You have appropriate insurance in place prior to commencing Your course.
If You need to apply for a Short-Term Study Visa because You are studying for 6 months or longer, then as part of the process you will also be required to purchase the UK Government’s Healthcare Surcharge. This will entitle You to use the National Health Service, but You should also ensure You have appropriate Travel and Medical insurance.
Payment
Full payment for the course and accommodation, if applicable, must be made prior to starting the course, including payment for any official documentation. Such payment should be in cleared funds with the College at least 14 days prior to the start of the first service purchased.
Should any monies be outstanding, the costs incurred due to measures taken to recover unpaid fees will be paid by the student.
Payments can be made via bank transfer, Flywire, Stripe, WorldPay, cash and card.
Any details that You provide and confirm in the booking and payment process must be complete and factually correct, and We reserve the right to cancel a booking if we have reasonable grounds to suspect that such details are wilfully incorrect or have been used illegally.
We may cancel your enrolment if you do not pay. If a tuition fee debt remains overdue, You may not be allowed in the classroom and the College reserves the right to cancel the course. If You, or if Your sponsoring employer or third party funder fail to make payment, the tuition fee debt will be actively progressed through use of an external debt collection agency, where required, and Court Action taken as necessary. When a debt is recorded with the external debt collection agency or their solicitors, Your future credit rating will be affected and additional cost incurred.
Books and Learning Materials
You will need a book for most courses. if You have paid a premium Enrolment Fee, your first book is included - though subsequent books will have to be purchased by You. If You have selected the economy Enrolment Fee no first book is included.
Teachers will provide You with additional relevant learning materials for Your course (either in soft or hard format). These materials cannot be copied by You- please see the copyright section in the Student Code of Conduct.
If You wish to purchase course books NOT through the College, We will advise You of the correct title and ISBN number of the book You will need to purchase.
Materials used and distributed in online courses are also subject to copyright as indeed are the lessons themselves. You may not copy these materials or record these classes under any circumstances.
Health Declaration
At the time of booking, it is strongly recommended that You disclose any current or past mental or physical illness, allergy, disability or condition that may interfere with Your ability to successfully complete Your booked course or that may impact the well-being of any other student or staff member or that may require monitoring, treatment or emergency intervention during Your course, or that may require special accommodation. This condition applies irrespective of whether You are booking online or face-to-face courses.
We will never discriminate on the basis of any above-mentioned conditions and will seek to offer all possible support to You. However, we are responsible for all students and staff and so We have to reserve the right to terminate an enrolment if Your continued participation can reasonably be seen as a risk to Your own, other students or staff members’ health and safety ( physical or mental). In this unlikely event, refunds will be provided based on a pro-rata basis.
Visas
Applying for a visa to come to the UK is a serious business and we recommend that you seek official and professional advice on so doing. In the first instance please make sure that you need a visa and that You are applying for the correct visa - the first place You should look is on the UK Govt.
As You will have to apply for the relevant visa, we cannot be held responsible for decisions taken by embassies or immigration police regarding entry visas or visa extensions. Visa advice can only be given by the appropriate Embassy, Consulate or High Commission. We are also not responsible for any changes made to regulations that may affect Your booking with us.
Please note that we can only provide visa application support documents and information to students who have booked our premium centres or courses. We are not able to do so for students who intend to enrol on our economy courses or at an economy centre.
Before booking a premium course with Us we strongly recommend that You seek professional advice as to the chances that You will be granted a visa. Once You start the application process, We will provide You with relevant documentation to support Your application. If You require original documents then We will advise You of the the courier costs that We will charge to ship those papers.
If Your visa is granted then please confirm this to us as soon as possible, so that we can start the preparations for your course. Failure to advise Us may lead to unnecessary delays.
If Your visa application is rejected please contact us immediately to discuss your next steps.
Other important visa considerations
- You should not make any visa application using fraudulently obtained or altered or faked documentation.
- You must ensure that You have a visa valid for studying the type of course You have booked and that it remains in date. If Your visa expires or is withdrawn then Your course will be terminated immediately.
- Many visas require a minimum number of course hours/weeks and a minimum level of attendance - make sure that You are following the rules under which the visa was granted to You.
- We may take and retain for the duration of Your course an electronic copy of Your visa and passport. This practice is governed by Our data protection policy.
Please note that we can only provide visa application support documents and information to students who have booked our premium centres or courses. We are not able to do so for students who intend to enrol on our economy courses or at an economy centre.
If You wish to book at an economy centre or onto an economy course, You will be asked at the point of booking if You already have the right to study in the UK. You must have that right to proceed with Your booking. If You answer that question falsely or inaccurately there will be no refund, except in cases where You are protected by the terms of the 14-day cooling-off period ( please refer to the Cancellation Policy section in the Making Changes section of these Terms and Conditions.
Accommodation
For your convenience, ICL offers accommodation services at its premium centres. We do not offer accommodation services at our economy centres.
These services are not directly owned or managed by ICL but are operated by third parties whose provisions we re-sell on their behalf. We will at all times apply their terms and conditions where a booking, postponement, termination or cancellation is concerned. Such terms and conditions will vary between providers and we will notify you of those when you make a booking or booking enquiry.
Residences
We work with residence agencies to supply accommodation services. We also inspect the residences listed on our price list annually.
London Nest
Britannia Student Services
Other important accommodation considerations:
- Accommodation will be confirmed when full payment is made.
- International students will only have accommodation details and confirmation of the final address when they get their visas and after sending a copy to the relevant department.
- The College reserves the right to change the type of accommodation if we cannot provide what has been requested when the payment is received. You may be asked to pay a difference if Your original accommodation request is not available.
- The minimum stay is 2 weeks for homestays and 4 weeks for house share and residential accommodation. A one-week supplement of £15 will apply to bookings of under 2 weeks if an exception is made.
- When booking accommodation, You must inform ICL of Your estimated arrival time at least 3 days in advance of Your arrival in the UK. This is to ensure that someone is available when You arrive. Failure to do this may result in You having to wait to gain access to Your accommodation. ICL will not be held responsible for such delays, nor will We pay for any expenses incurred as a result.
- Should You wish to extend Your stay, We must be given at least 1 week’s notice. Extensions are subject to availability. If an extension is not possible, We will endeavour to find a similar alternative. All revisions and extensions to Your stay must come through Us directly and not the host.
Airport Transfers
- Transfers are also operated by third parties, and their terms and conditions will apply. Those terms and conditions will be supplied to You along with Your booking confirmation.
- Waiting time will depend on the transfer company and it can vary from 45 minutes up to an hour and a half.
- Please do not leave the airport without contacting the driver first. Their number will be included in Your booking confirmation.
- There are no refunds for Airport Transfers. Please read Your Airport Transfer confirmation documents carefully before departure to the UK.
Closed Groups
Adults clients studying at economy centres should be aware that we accept closed groups of teenage students at those centres. Those teenage students are not integrated into regular classes but have closed tuition groups and will normally be put on a different timetable to the regular centre timetable.
- We also accept closed groups of young learners throughout the year which may comprise students as young as 12.
- These groups are closed and kept separate from the main adult programmes.
- Extra safeguarding measures are in place to keep younger students safe.
- All under-18 groups must be accompanied by adult group leaders at all times.
- Group Leaders must sign all relevant agreements before and/or upon arrival. It is their responsibility to provide the College with all the necessary documentation.
- All groups are governed by their own Terms and Conditions.